Refund policy

Return & Refund Policy

Due to the nature of our products, all wax melts, room sprays, and fragrance items are final sale.

We do not accept returns or exchanges once an order has been shipped.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with your order number and clear photos of the issue. Once reviewed, we will gladly offer a replacement or refund where appropriate.

Refunds or replacements will not be issued for:

• Preference-based reasons (such as scent strength or scent dislike)
• Items damaged due to improper use or exposure to heat after delivery
• Orders reported outside of the 48-hour window

Please note that shipping delays caused by the carrier are outside of our control.

If you have any questions or concerns about your order, please reach out to us and we’ll do our best to help.