Shipping policy

Shipping Policy

All orders are processed within 3–5 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order ships.

Shipping times are estimates provided by the carrier and may vary. We are not responsible for delays caused by the postal service or shipping carrier.

Please note that wax and fragrance products may be sensitive to heat. Once an order has been shipped, we are not responsible for melting due to weather conditions during transit.

If your order arrives damaged, incorrect, or with an issue, please contact us within 48 hours of delivery with photos so we can assist you.